Brown & Merry Estate Agents in Hemel Hempstead

Made some pretty optimistic promises on day one but not only delivered on the day but actually surpassed them! Possibly the only estate agents I would trust, friendly properly trained guys too

We've had such a positive experience with Brown and Merry Hemel Hempstead. We've had contact with many of the team (Jamie, Jake, Tom, Kevin & Sarah) and everyone has been so helpful, friendly and made the process of putting our house on the market and finding a buyer a smooth and successful one. Our main dealings have been with Jake and he has been great. He has dealt with all our house viewings professionally and communicated really detailed feedback which was really helpful...

We have recently purchased a property through Brown and Merry. Jake acted professionally, swiftly and was completely open and honest with us; without compromising his duty to his client, the vendor. Once terms were agreed, their attention to detail was second to none - with Kevin and Jamie following through on items blocking progress. We have now instructed Stephen Counden in their lettings team to let the property for us. Thank you Brown and Merry team. You have two very happy customers!

First class service from the very beginning. Jake couldn't have been better. He was professional in every respect and kept in contact with us so we were always aware of the latest developments.

Tom and Steve from Brown & Merry have been amazing, I can' t recommend them enough. They always pick up the phone and get back to me and are always happy to help. Thanks guys.

I would like to pass on my thank you and appreciation to the whole Brown & Merry Team at Hemel Hempstead for the brilliant and professional approach to selling our property and helping us buy and secure the new property we very much wanted. We worked with Tom Fitzgerald mainly during the process throughout the buying and selling procedure and he was great to work. His professionalism and calm nature to dealing with all situations and delivering in a timely manner was perfect.

Thank you so much to Tom Collins and Steve for their hard work getting us into our new property promptly. Fantastic customer service and when we had a two day emergency it was rectified within a couple of hours. A fantastic team that I have rented from previously and have chosen to rent through again. Thanks again everyone, very happy in our new home.

I don't usually write a review but I thought that my experience with the Hemel Hempstead branch deserved one. I was dealing with Tom Fitzgerald who showed such professionalism throughout. He made the whole process of buying a house so easy for us. Calling both parties and giving us updates all the time was incredible. Very humble, good attitude towards people, brilliant personality, and knows his job very well. In all we were able to exchange and complete very early than the usual 3-4 months.

Very professional company, especially the sales team. Good website, good feedback, agents are calling you with an update whenever necessary. They offer advice and help and are good negotiators. Many thanks especially to Tom Fitzgerald.

We have just moved into our new property which we bought through Brown & Merry Hemel. We also sold a property through them. They were extremely proactive with getting viewings for our flat and were always prompt at returning calls in relation to the property we were buying. Kevin did an outstanding job in terms of overcoming issues along the way and offering options to keep the process moving. He dealt with any issues in a calm and professional manner.

Excellent Service. It's the second time we have used Brown & Merry to let a flat and they have been very focused and kept us in the loop. We particularly like the comprehensive T & C's. Morgan was particularly helpful.

Excellent Service. It's the second time we have used Brown & Merry to Let a flat and they have been very focused and kept us in the loop. We particularly like the comprehensive T & C's. Morgan was particularly helpful.

We would like to take this opportunity to specially thank James Beasant, Tom Fitzgerald, Chris Kendall and Kevin Lovegrove from the start to the end of the sale of our property and for the excellent friendly and professional service... Selling and buying is the most stressful thing ever but very special thank you to our Tom and Chris they made this journey much easier for us and for always going the extra mile and treating us as part of their family. These guys are very good at what they do.

I wanted to note my sincere thanks to Sarah for her help over the last Five years with all mortgage related business. She is knowledgeable, efficient and always gives me all the information required to make an informed decision about any steps I need to take. She is a great ambassador for your team. Thank you.

Wonderful Service and great agency. Special thanks to Luke in Lettings who was really helpful and proactive throughout the process.

Helped me move in literally three days, good service. Dealt with mostly Dwayne and Luke the manager.

Very professional and speedy service in finding tenants for my properties.

Awesome Team, Fantastic Job.

As you can imagine to sell a property is a very stressful thing, yet the agents at the Hemel Office done a great job. They helped me through from start to finish and within three months everything was done. Thank you for all of you.

Brown & Merry provided the Tenant within a couple of days and their service and communication with the landlords is excellent and instantly resolved the issues.

Brought a property through Brown & Merry. Found the estate agents very communicative for organising things with the owner prior to completion, would recommend.

Thanks to Brown & Merry we found our dream home! They always kept us up to date with updates. James Beasant & Kevin Lovegrove were great and couldn't do more for us.

Brown & Merry they found lovely tenants for us. The Services provided by them were absolutely FANTASTIC. We also advised our property through other agents but Brown & Merry were a only agents who were always proactive in their work. Steve and Luke were very helpful. Especially Luke is energetic, lovely person, always ready to help. He infact gave his personal mobile number and kept on updating. I used to get an immediate reply what ever time I messaged him. The Best Estate Agents in Hemel.

I have dealt with Brown & Merry recently as a buyer, seller and landlord. The service offered and communication has always been excellent. Luke on the Letting's Team was able to let my property within a few hours of listing and has offered a fantastic level of service throughout the process. Kevin was also great to deal with when I recently listed my property and purchased a property through them. I highly recommend Brown & Merry,

You did a great job with the efficient sale of my house and successfully found me the ideal renovation project. I will be back! Mr & Mrs R

Thank you for everything Brown and Merry (especially Darren and Kevin) whilst we were going through our house selling and buying process earlier this year. Our chain was complex, and there were some difficult characters in it, but you and Kevin did the work of all the agents in the chain, liaising up and down, trying to sort things out when everyone else was failing to do so. If we ever sell a house again, we will definitely come back to you, and we will always recommend you.

Hi Emily, just wanted to say a huge thank you. You have been extremely helpful and professional throughout the mortgage process. Many thanks Mr A

To Steve & The Lettings Team, Many thanks for your work and advice this yeart. Seasons Greetings

Many thanks for the kindness shown to me

Thanks for all your help. That was really hard for us but with your help and perseverance we got there in the end.

After a bad experience with another agent in the area, I found that Darren and the team were very helpful throughout the process of selling my house. I would recommend brown and merry

To Kevin & Team, Thank you so much for helping us with our house search. Best wishes.

The Hemel Hempstead team were all brilliant. Kevin, Darren, Sarah (mortgages) were excellent throughout. Highly recommend. Thanks a million

Luke Butler (Lettings Negotiator) ’’A smart caring gentleman making my partner and children feel comfortable and at home’’

You have been extremely professional throughout the whole process, ensuring that all our questions were answered quickly and fully. You were always available to speak to us which was excellent and your good relationship with the other estate agents aided the process too. Everyone in your office was so helpful. You went above and beyond what we expected to help is to get our property. Many thanks again and we would definitely recommend Brown and Merry.

Thank you so much for all your help and advice you gave us over the past few months. we really appreciate it and it's down to you and your team that we have found our lovely new home. Many Thanks

I recently bought a flat. All the staff I had contact with were professional, friendly and effective. Darren, who heads up the Hemel office, was a star! He did far above the call of duty, leasing and keeping everyone in the chain moving. Without him the purchase would not have happened. A big thank you to you all!

Very efficient with great communication and a high degree of professionalism. I would recommend Brown & Merry to anyone.

Thanks a lot for your team's help and support over the last few months. You guys were great from giving us a fair valuation, finding the right buyers, negotiating and closing the deal. We look forward to working with your team again in the future.

To Darren and all the team at Brown & Merry. Thank you for all your hard work and for never giving up on the garage challenge! Mrs. W

Professional and competent "Brown and Merry in Hemel Hempstead provided a very professional service to us during our sale. They chased solicitors and the buyers on an ongoing basis to make sure the sale progressed. They were also very quick to address problems we were having with the sale. The branch manager was very competent and professional and provided an excellent service."

Amazing team!

"I was selling Mum's empty bungalow in Hemel Hempstead, but I live 250 miles away. Darren came to value and give suggestions on how the property should be marketed. He gave me a lot of confidence that he and B&M were the right people to go with. Within two weeks they had presented the property through an Open Day approach and secured a cash offer in excess of my expectation, which proceeded to completion within a couple of months. I couldn't have asked for more and would recommend them to anyone

Very professional, polite always ready to help you."The whole team at this office are a credit to there business . From start to finish, they were always on hand to make sure you understood what was going on .. This was our first experience of using an estate agent, we were selling my late Fathers house, they treated us with a lot of respect . The staff were always smart in their appearance and always happy to see us. We wouldn't hesitate to recommend their service in future.

Great, friendly and super efficient service I am very pleased with the service I received from Brown and Merry in Hemel Hempstead. Everyone at the branch is very pleasant to deal with and very efficient. My property was marketed with good quality details and pictures and the team organised the sale of my property very quickly. This is the second time I have used the in house mortgage services and I cannot fault Gus Quigley. He is very pleasant to meet and I am very confident in the service.

I’m honestly blown away with how fast you have done this! I thought it would delay the purchase and the lawyers are now having to play catch up. So thank you very, very much for your effort. I should have got in touch with you earlier for all my previous mortgages!

Hi, I just wanted to say thanks to everyone who helped us sell our home,not only did you manage to get us a much higher price then we expected you were all very helpful polite and always available should i have any questions or worries. You made the whole process smooth and stress free and would defiantly use you for any further house sales i might have in the future.

We would like to thank you and all the team at Brown and Merry for all the work you put in to the sale of Kimpton Close. We appreciate that you were able to get us 3 buyers, fairly speedily, at a good sale price and that you kept up the pressure to achieve completion. It was certainly a roller-coaster ride for all!! Everyone in the office was so friendly and welcoming, it has been a pleasure to deal with you all. Mr & Mrs K.

Hi Sarah, Hope you are well. I just wanted to let you know we have moved into the property yesterday. Many thanks for your guidance and constant support during the process. The service was excellent and so I will definitely recommend you to my friends & colleagues. Please pass on my thanks to your team as well. Thanks. Mr.N

Dear Gus We have just exchanged on our property after nearly a year. I would just like to say thank you for all your work through out that time with both our new mortgages you have been a life saver. There's no way we would have been able to do it without you. I will continue to recommend you to anyone that asks. Once again thank you for all your and the team at Brown and Merrys help. Hopefully see you in a couple of years. Many Regards

I just wanted to thank you and Stephen for your help in finding tenants for us so quickly. You acted in a very professional and courteous manner, you had waiting tenants on your list and negotiations were done very speedily. You understood our need to put tenants in as soon as possible and you responded to this making the negotiations smooth and even when there were problems you suggested practical solutions to solve them.

I can confirm how helpful you and Stephen have been in letting out my property. You have returned my calls, turned up for appointments promptly and been very friendly and welcoming. I was very impressed with the way you managed to find a tenant within one hour of me calling you and sorting out the tenancy arrangements in just two weeks. I will certainly recommend you to friends and look forward to future correspondence with you and Stephen

A huge thank you to you, our case must have been a nightmare. Thanks also for all the forms you filled in for us. Brown & Merry have been real good to us. It's been a long time coming but we are there. We both appreciate what you have done for us.

Brown and Merry were pro-active in providing me with the information and the facts that I needed to begin renting my former house after moving out to join my wife. Their agents were effective in arranging an impressive number of prospective tenants on the very first day of viewing's, and they dealt with all necessary work ahead of the letting of the house. My house was successfully let out to a professional couple in a short space of time.

To all at Brown & Merry, thank you for the friendly and efficient manner in which you have dealt with all aspects of my sale. From James’s first visit, through Gus’ brilliant handling of my mortgage arrangements, to every single person who answered the phone to me or returned one of my calls, I have felt myself to be in safe hands at every stage. You really are a great team and I can truly understand how you have so many awards between you! Thank you once again.

Excellent service for both renting and selling "When I sold my house I am in the middle of a messy divorce. So it was a difficult sale. The agent who dealt with things was more than helpful He put himself out many times to accommodate my problems"

Dear Darren, just a small token of our appreciation of your unfailing help and guidance - always delivered honestly and with a smile - you've been a star. Thanks also to your team, all of whom are a credit to you. Kind Regards Mr & Mrs P.

Hi Darren What a relief, mum is really enjoying being here in the village. Her friends from Grove Hill, plus our friends and neighbours have made her very welcome and the bungalow is full of cards, flowers and plants! She, of course has made her mark by being so friendly and happy. Thank you for making this transition in her life so easy and painless.

As a landlady I have full confidence in the service offered by Brown & Merry lettings Hemel. I bought a buy to let property through Brown & Merry and it was let out on the completion day. When the tenant of another property gave me a notice, I went to Mr Stephen Coundon straightaway. It was let out before the end of the notice period, at the asking price. They are very helpful, efficient, and professional. They always come back to me with solutions. I am very impressed by their can-do attitude

I own a large portfolio of rental properties in the Hemel Hempstead area and have used several local letting agents. Without doubt, Brown and Merry have proved to be the best so far. Their fees are very reasonable but more importantly they always give me a high standard of tenant. They are pro-active and helpful in selecting the right tenants for my properties - I am more than happy to recommend them.

I have been letting properties in Hemel Hempstead and the surrounding area for over 18 years. In this time I have experienced both good and bad service. Since purchasing two further properties via Brown and Merry I have used their letting department. I have found the service to be exceptional and they now manage all my Hemel Hempstead properties.

Thanks for your help in making my first experience of renting a smooth and trouble free experience, I am very pleased with the flat.

To the Brown & Merry team, I just wanted to say a huge thank you for all of your excellent help and support with regards to the sale of our family home. The house was sold very quickly, we were kept fully informed of progress and we had a smooth exchange. It was all very much appreciated as this has been an emotional time for us. Once again, my sincere thanks to you and all your staff. Our best wishes to you.

Dear Brown & Merry, Thank you so much for your efforts in selling our house. It all went so much better than expected. It was so easy and you kept me well informed, It really was the best experience I have had with an estate agency. I was delighted with the efficiency, courtesy and down-right decency I have received. Should I need the services of an estate agency again I would not hesitate to use Brown & Merry, I would not even consider another. Please keep doing what you do so well.

To the team, Just wanted to say thank you so much for all the help you have given me. You listened and sorted everything out. Keep up the good work, You have amazing staff there and I am sure we haven't finished with you yet.

Dear Brown & Merry, Just to say thank you for your help and guidance with the sale of our home. Best regards

To the team, Thank you for the way you have handled the sale of our property. We are very much appreciative of your professional and friendly service.

To the Brown & Merry team. A big thank you to all that helped with my purchase. From the lovely lady that showed me the flat to Darren & Gus for all the support and assistance. All members are friendly and so helpful. Can easily say you are a lovely team to help find a new home.