Brown & Merry Estate Agents in Aylesbury

Excellent service and support throughout. Thank you very much guys!

Can not fault the service provided. As I had a bereavement and had to sell my father's property. They liaised with solicitors to make the sale as smooth as possible, and went above and beyond. Huge thanks you to Alan and all the team at Brown & Merry.

We looked to sell our home in 2021 and initially went with a different agent. This was a huge mistake and we received very poor service. A friend recommended Brown & Merry and our experience could not have been more different. We suddenly had considerably more viewings and lots of communication. Due to not finding the right property we removed the house from the market for a while, which B&M fully understood, and when we were ready we went back on with them.

I have worked with Nicole Pringle and her Aylesbury lettings team for several years now and always find she hires enthusiastic, helpful staff who are keen to find me the right tenants - her latest, Matthew is no exception. Well done Nicole and team, keep up the good work.

I had a great service from the lettings side of brown and Merry as Nicole got on with the property going live straight away. Within a couple of days tenants were found, checked out and signed up. Nicole has had her finger on the pulse with all queries and has walked the extra mile in customer service.

Very happy to have chosen Brown & Merry with the sale of my property, needed more help as don't know or live in the area. Went through very smoothly with Alan & Charlotte's expertise. Wouldn't hesitate to recommend their services.

Outstanding service from Loren. Really knows her stuff and explains things properly and is super friendly. Loren goes above and beyond and is always ready to answer any questions I have and reassure me. Absolutely over the moon with everything she has helped me with and would recommend her … highly!!!! Thanks so much Loren !!!

We dealt with Alan,Matt and Ed at Brown and merry in Aylesbury. From first point of contact they have been very professional and polite. Informing me of everything that was happening throughout the sale of our property. There was never any hard sales pitch when looking to market our property, they gave us plenty of time to think about our options and to look at other agents without feeling pressured.

Good service, informative, ready to help, cheerful Thanks to Sophie and especially Matthew as he always answered all my queries quickly, was always there to pick up my calls and guided me and kept me up to date.

Absolutely outstanding service. Me and my partner couldn't be happier. Very professional and friendly at the same. And special thank you to Mattew McEnery for all the help.

We have had a great experience dealing with Matthew from lettings who was extremely professional, understanding and showed a very high level of customer care. Working with Brown and Merry was a pleasure and we would highly recommend the Aylesbury branch.

Particularly impressed with the communication in the lead up to exchange. Very responsive to emails/calls.

Ed was fantastic from first contact, he really listened to what we were looking for and was able to provide suitable options. He was accommodating with viewing times, knowledgeable about both the property and the surrounding area to an impressive level of detail. His politeness and friendliness left a lasting impression on us, and we were glad to offer a property through him as we felt in very good, trustworthy & capable hands.

We had a great experience buying our first house through Brown and Merry. Matthew and Edward Cooper were attentive, informative and friendly throughout. I'd have no hesitation recommending them to others looking to buy or sell a property.

They were very pro active at arranging viewings and then we were able to accept an offer within a few days. They also chased all parts of the chain to ensure matters were in order and always kept us updated. I really first class service. Especially Alan & Martin.

They were wonderful in getting our house sold, they managed to achieve what others said we wouldn't. Went above and beyond! I Definitely recommend!

Alan from Brown and Merry has dealt with my house purchase and has been quick to respond to any queries I have had. Very happy to deal with Alan and Brown and Merry. Would definitely recommend that you use them both.

I used Brown and Merry for the sale of my property recently and was presently surprised with the level of service I received as I had not had a good experience with my previous estate agents. After securing a buyer within the first 2 weeks advertised (compared to 0 offers for 6 months with previous estate agent.) To then re selling within 2 weeks again after the 1st buyer dropped out they were very good and understood the urgency and getting the right people in for viewings to secure the sale.

Would like to say a huge thank you to the team at Brown and Merry they have all been most helpful at all times during the process of selling our house. From the moment Justin came to take details to put the house on the market to the speedy way viewings were arranged and booked, thank you to Matt, Jack and Ed for the long saturday’s showing around potential buyers keeping us updated through out with out comes. In a matter of a few weeks our house had a buyer thanks to Matt Bowen.

The whole team did an amazing job but I must say that without Charlotte the whole process It would have taken a lot longer. She was absolutely amazing, always quick to reply and help with any problems. There are no words to thank her for all the hard work

Very happy with the service Brown and Merry provided during my sale. Charlotte Doherty really helped push my sale through by keeping everyone updated and super responsive with emails, with out her this chain potentially could've collapsed so massive thank you. Also Jack who is part of the sales team was very knowledgeable and helped me view this flat which was not on my viewing books

We purchased recently and they are a great team in Aylesbury! They recommended a solicitor and their mortgage services, the communication level was amazing on both sides (rare in this day). Loren Telford (Mortgage Services) couldn’t do any more for us, exceptional! Thank you so much!

I spoke to Martin a few months before we were ready to come on the market, it was a quickly but very informative chat. Martin is so knowledgeable. His feedback and advise really helped us achieve more than we had expected. I cannot thank him enough for this. The entire team at Aylesbury was professional, supportive and so helpful! I look forward to work with them again in the near future.

From marketing and pricing strategy all the way to completion, excellent and very personal, customer oriented service! Thank you, guys!

Recently sold an apartment through Brown & Merry, nothing but superb service, friendly, efficient and professionalism from Alan, Edward and Charlotte, most helpful and would firmly recommend using Brown & Merry again.

Recently bought a property from Brown and Merry. Good communication throughout, and the solicitors they recommended were great too.

Sympathetic, friendly yet still professional, excellent service.

We used Brown and Merry to sell our house and I would highly recommend them. Justin was very thorough when he came to value the house and was really clear on the next steps. Russell and Ed did a great job of arranging viewings and showing people around our house. They were particularly good at giving us feedback promptly after the viewing. Once we had accepted an offer Charlotte was extremely helpful and efficient at updating us on what was happening with our buyers and responded to my emails

They have done a fantastic job at selling my house and finding me another. I have been very impressed with how quick and simple the whole process has been and everyone in the team has been really lovely - I can't recommend them enough!

Just completed my 2nd BTL purchase and both happened to be with Brown & Merry. The whole team is very professional. I used to speak to Alan, Charlotte, Justin, Edward as part my purchase process, a very special thanks to them. Highly recommended.

Very impressed with their service & levels of communication during my dealings with all the staff. Original viewing was carried out by Jack who was very good & keen to impress being enthusiastic throughout. The 2nd viewing on the property was carried out by Russell who again was very professional helpful & friendly throughout. Also all my telephone dealings with the office including Branch Manager Alan were very positive.

Great service from start to finish from the team at the Aylesbury branch. Charlotte was extremely responsive and knowledgeable for all questions and she provided constant frequent updates on progress throughout

Brown And Merry were excellent, from the initial contact and valuation, through to the completion of the sale. They kept me informed, chased (where necessary), were always courteous and very professional. In addition they were fully aware of covid protocols/rules which, in the current climate, is an important part of the process. Top team, top job.

Fantastic service from the whole team Brown & Merry Very nice quick customer service and very helpful. Especially thanks for big support in our case to Martin Smith plus thank you very much to Charlotte Doherty.

The whole team at Brown and Merry Aylesbury have been brilliant, very responsive to emails and very professional. Charlotte, Justin and Edward are who we’ve had most contact with and they’ve all been excellent. Highly recommended!

As first time buyers we were a little overwhelmed. The team here helped layout the process and charlotte kept in touch making sure the transaction ia moving ahead in a timely manner and offering assistance where required.

Didn't use B&M to sell my property, but we bought one of their houses that was on the market with them. Very professional, no issues.

The whole team were really helpful and professional helping my brother with a tricky sale. Charlotte was particularly great at resolving problems and being a great communicator between buyer and seller. I would totally recommend this estate agent.

The estate agents handling viewings of our property were friendly , kept us informed about what was happening, stuck to agreed timings and were "Covid 19 compliant". The house sold quickly at a price that we thought was very fair. No other estate agent could have been better.

Brilliant lettings service - Sophie is just amazing / friendly and really went out of her way to help and very quick with responses! She helped me all the way through and such at a difficult time! I couldn’t be happier with my new home!! Will be going through this agency again!

Positive: Professionalism, Responsiveness Helped me through a difficult time

Charlotte helped us sell our mother's bungalow when she went into a care home recently. Charlotte was very helpful and patiently diplomatic when it came to dealing with two sets of solicitors that were working at a snail's pace. Her constant updates and advice kept us in the picture when the solicitors did not. Thank you Charlotte for all your assistance.

I am very impressed with Brown and Merry with my purchase of a new house, especially Ed who has provided professional and very friendly service. I would definitely recommend him to my family and friends.

Brown and Merry agent Charlotte, always provide clear concise information. The service I received is well above and beyond. Highly recommended.

If it hadn't been for the constant hard work by Charlotte I honestly don't think my sale would have gone through. From start to finish she has been excellent.

Sophie was just an amazing personality. I will recommend her to anyone looking to let. You can count on Sophie.

Lettings Team were excellent, very efficient, communication was second to none.

We bought our house through Brown & Merry and we're very pleased with the service they provided. Sean and the team were friendly, professional and always prompt with updates about our purchase.

Had a very pleasant experience with the house purchase. Was updated by Charlotte throughout the whole process till the completion date.

Absolutely recommend Brown and Merry 100% Sean phoned me in the morning asking if we would accept a viewing and by 16.15 that afternoon our house had sold. Nothing was too much trouble for him. A great professional service. Thank you.

They say Estate Agents are all the same. Oh no they are not... Especially Sean and Teal at Brown & Merry Aylesbury. Sean went above and beyond using his 15 years experience to build relationships between vendor and buyer and getting the chain through. I cant recommend them highly enough

Can't sing their praises enough. I saw many properties with several estate agents in Aylesbury and none came anywhere close to providing the outstanding service that I received from Sean and Teal. They listenened to what I wanted/needed and lined up viewing after viewing until we found the perfect property. The sale had several complications and Sean worked tirelessly, professionaly and diplomatically to resolve all issues.

Cathy Lawless - brilliant service from start to finish. I was let down by another estate agency and was at the point where I thought I'd not be able to get the right property at the time I needed it. But Cathy made that happen, she was quick to respond and get the ball rolling for me to secure the property. Highly appreciated and definitely recommend her services to anyone reading.

From the moment of getting in contact with Brown and Merry, they have been so helpful which is so refreshing as I have dealt with estate agents in the past which have been awful. Originally was going to rent out my property, and the rental team were so friendly and helpful but ended up selling my property and can say Charlotte has been so helpful throughout the process, chasing the chain and keeping me updated which was such a huge thing for me as I needed to know what was going on at all times.

Our house sale had quite a few complications along the way but Charlotte Doherty was always on hand to resolve any issues and provided us with constant updates on the sale progress. Without Charlotte’s help, communication between all parties would not have gone as smoothly and I doubt we would have been able to exchange when we did. Thank you Charlotte!

Special thanks has to go out to everyone in the office really, as they were all super polite, friendly and efficient. Top marks though to Charlotte, she ended up chasing and pushing the solicitors and finally managing to arrange dates etc, what a star. She definitely went over and above what she needed to do and in the end, it was her tenacious attitude that got us to the finish line.

Great team and very professional services, especially from Charlotte Doherty and Paul MCManus. They were very kind and helpful throughout the whole process. Always replyied to my calls and emails without delay. Great people and service. Would recomend them to anyone who needs help with properties.

Our house sale has had quite a few complications along the way but Charlotte has always been on hand to resolve any issues and to provide us with constant updates on the sale progress. Without Charlotte’s help, communication between all parties would not have gone as smoothly and I doubt we would have been able to exchange when we did.

I would strongly recommend Brown & Merry in Aylesbury. I have received an excellent service from the whole team, but in particular, Charlotte Doherty. I was kept updated throughout the process and received really good advice on the best way of marketing the property. They clearly understand the local market. A personalised service delivered from a local team. Well done and thank you.

Our house sale had quite a few complications along the way but Charlotte Doherty was always on hand to resolve any issues and provided us with constant updates on the sale progress. Without Charlotte’s help, communication between all parties would not have gone as smoothly and I doubt we would have been able to exchange when we did. Thank you Charlotte!

The team at Brown and Merry is fantastic. I have used them for many years to find tenants for my rental properties and can highly recommend Nicole Pringle. She is so helpful and knowledgeable and always finds me great tenants. If I ever have any questions Nicole is always on hand to answer - she is full of enthusiasm and goes the extra mile to help me. Rachel their Mortgage Consultant is the same and I would recommend her to anyone seeking a mortgage.

We had a really long and tough conveyancing experience because of my buyers solicitor but Charlotte Doherty was amazing throughout with the handling of all parties - even the difficult ones. Martin was great too. A very good Estate Agency altogether

Dealt with Charlotte Doherty throughout our purchase. Charlotte went above and beyond for us; we wouldn't be living in our new home if it wasn't for Charlotte!!

Thanks to Edward Cooper who was very efficient and helpful, the sale of my house went through smoothly.

I recently dealt with Cathy when renting a property via Brown and Merry. She was fantastic throughout. From registering my details, listening to my requirements and keeping me fully up to date with any new properties coming on to the market. Because she was so thorough, I did end up renting a property with Brown and Merry. Seamless service, highly professional and I cannot recommend Cathy or Brown and Merry enough!!

Great Team, very helpful, always there to help and support, things done fast and on time always! Thanks Brown & Merry, Aylesbury

I don't usually write reviews but I've been so impressed with Brown and Merry. Sophie Terry from the lettings department went above and beyond to help in every way possible and even now a month after she found our dream house, she is still extremely helpful. The whole process was so easy, and would recommend to anyone. Lovely down to earth team. Thank you.

Saw some properties with Rhea, we got the sense that she was really on our side in our house search. She listened to our needs as we went on and tailored properties to us. Communication was clear and consistent and would definitely recommend this agency and Rhea. Thank you!

I dealt with Charlotte, who is the Sales Progressor. She was extremely helpful. She always told me what was going on, and she had some helpful suggestions which I was grateful for. I would recommend very highly, Estate agents such as Brown and Merry, with a Sales Progressor are worth their weight in Gold!

Fantastic service from putting my property on the market to finally exchange of contracts. Team were always very helpful and supportive and someone was always available to help with my queries. Edward, Charlotte and Tony were especially helpful....thank you !. Would definitely recommend to others .

Helpful and available.. keep you informed and offer good advice

Just wanted to give some credit where it is due to Sophie for her professionalism so far. I've dealt with a number of estate agents in the past and it is a breath of fresh air to meet someone so passionate and keen to please her client.

I would recommend William H Brown St Albans and Brown and Merry Aylesbury who have been handling this.

I cannot thank Charlotte & Rachael and all the team at Brown & Merry enough for their constant patience and help through the process of my selling and purchasing properties. Rachael’s mortgage advice is beyond what I expected and both Rachel and Charlotte were on hand to help (sometimes daily) with any questions I asked.

Dear Nicole, Sophie & Molly, I would just like to say a great big thank you to you all for all of your hard work! You're the best!

We completed on our property today and I just wanted to send a quick note to highlight the amazing job that Nicole has done for me. She has done everything for this sale direct with me and on the day of completion already has potential tenants looking around

It is my absolute pleasure to recommend Brown & Merry as Letting Agents. I have dealt with Nicole Pringle for over a year now and have come to know her as a truly valuable asset to absolutely any team. Her knowledge and expertise is a huge advantage to your entire office. Without a doubt, I confidentially recommend Brown & Merry to deal with any aspects to do with the letting of any property and look forward to continuing with them for the forseeable future

Sophie showed me round two properties, was knowledgeable about both and able to answer all my questions I then arranged another visit that evening so my daughter could see the properties. Sophie directed that viewing to my daughter (who is 17) which I was impressed with as some might not have taken this approach or amount of care. She build rapport with both me and my daughter, in different, but completely appropriate ways.

All staff were very friendly and helpful at all times. Have used them on many occasions to both sell and buy houses from.

Selling my house with Brown & Merry was a positive experience from start to finish. From the initial valuation, through to completion and aftercare Russell and the team at Aylesbury were professional, approachable and extremely proactive and driven. They worked hard to sell my property within a tight timeframe and genuinely made the whole process very easy for me. I am absolutely thrilled with the service I received and I can’t recommend them highly enough

I became a first time landlord back in 2012, the customer service and professionalism provided by Brown & Merry, the whole Aylesbury team, especially Nicole has been exceptional. Nicole is exceptional at communicating and her customer service levels are excellent, Brown and Merry are a thoroughly professional outfit with a friendly face and get the job done in the right way.

I am currently the landlady of four properties purchased in Aylesbury. Whilst looking for suitable properties to purchase in Aylesbury, I had spoken to Nicole Pringle at the Brown & Merry, Aylesbury branch, who gave me very helpful, sound advice to assist making my choice of properties to purchase. The whole team at the Aylesbury branch especially Nicole she was fantastic and very efficient in all my dealings. I would certainly recommend Brown & Merry as a letting agent of choice.

Very good service, they answered all my questions. Nothing was to much trouble, all staff very friendly would recommend Brown & Merry. This is the 3rd time I have used them.

To Justin and Russell, Just want to say thank you for your work in selling our property. Much appreciated. Best regards

Paige, Thank you for confirming you were in receipt of my mortgage offer. I cannot thank you enough for your help and service across this whole process. As you can appreciate this is a nerve racking and tense time for any purchaser, especially a first time buyer and I can only thank you for holding my hand through the process and keeping me calm. Thank you for going above and beyond and even honouring a Sunday meeting with me, which worked around my schedule.

To all at Brown & Merry, We just wanted to say thank you for helping is move house. We are already settling well into our new home at Trafalgar Close. It has been a long journey but definitely worth it in the end.

To Rebecca and the team, Thank you so much for finding our first home. The service we received was excellent.

Hi Russell, Thank you so much for making my dream a reality by helping me get my very own flat & also the help through the process :).

To all the members of Brown & Merry Aylesbury. This is just a thank you note to say that I appreciate you having sold for me. Very best wishes to you all.

To the whole team at Brown & Merry. Thank you for helping is with our sale and purchase.

From first meeting Tony he was very professional and well informed. It has ben a pleasure dealing with him in this transaction and I would say without hesitation we would definitely use Brown and Merry again. Big thanks Tony. Well done.

A very polite and pleasant company to deal with. I was impressed by how many people came to see the property and how quickly the house was sold. Always called before making an appointment, nothing was too much trouble, very kind and understanding with the sale of this property. A worry free process, thank you for all your help.

Alex on site Lynn and Mel on sales were amazing.

Thank you for all your help! It's been so much easier looking for our first home than we anticipated and that's all thanks to you! We'll definitely be recommending you and Brown and Merry to our friends.

I always think it is worth companies knowing how good their staff are and I found Tom very professional in a sales capacity when buying the flat and also most helpful and patient when organising the hand-over and dealing with the snagging.

I put my house on the market with the aylesbury branch, a gentleman called Tony has dealt with my sale which i add had my property sold the first day. He has been friendly and so helpful, kept me informed every step of the way. All the staff have i needed to ring have been lovely. I would highly recommend anyone to use them. My friend took my advice and had a sale the first day too. A wonderful company with brilliant staff and Tony has been an absolute star. Please thank him for me,

Thanks for your good wishes regarding the move - I appreciate everything that you and your team have done to move things along so quickly.

Just wanted to say thank you for your patience when I got frustrated over the delays in the sale and for keeping the pressure up on the vendor on my behalf. Hope you get your commission through quickly, you earned it!!

Throughout the whole process I was incredibly impressed with the speed, professionalism, liaison, feedback and general service from Russell and his team, who were constantly positive, friendly and very switched-on. They were relentless in finding a buyer and outstanding at what they do. I could not find any reason to doubt them as an agent, the fee was reasonable and the whole experience was the best ever I have had in selling a property.

I just want to say a big thank you to all the team. I bought and sold via Brown & Merry and the service was fantastic from start to finish. I would definitely recommend Brown & Merry to anyone.

Excellent service, great people.

Thanks for everything.

Hi Tony, You're a real star. Wonderful service which is really appreciated. Thank you so much again. Best wishes

Thank you for all your help and patience in our recent move. We wish you a Merry Xmas and a prosperous New Year.

To all at Brown and Merry, Thanks for all your help this year.

Many thanks for all your help.

Here's to a speedy sale! Thank you all for services, professional at all times.

Helpful and friendly staff- hardworking and busy- would recommend.

Following an initial sale that fell through, I instructed Brown & Merry to sell my house. Given I was on holiday, we managed to get things sorted pretty quickly. The team were very professional and contacted me as expected to arrange viewings and provide feedback until an offer was made on my house. Although the selling process took longer than expected, I was kept informed throughout the whole process, especially in the final week, days, hours before completion.

Very impressed with the staff in the Aylesbury branch, they could not have been more helpful. They explained every step of the way clearly. Way beyond what we expected!

Hi Martin, Just a note to reiterate our thanks to you and the staff at Brown & Merry. We found the whole experience with you very professional from Russell's first visit to value our home, through to completion. We found we were given good information and were kept up to date throughout the process. We would certainly recommend your services to others.

We would like to express our grateful thanks to all the Team in the Aylesbury Office for their assistance in the selling of our property. From the outset (some months ago) their professionalism, advice, support and interaction with ourselves has been exemplary. This has culminated in the Property Sale which others (Estate Agents) could not bring to fruition. Again many thanks to all the Team in Aylesbury.

Couldn't fault the service from Brown & Merry. Very polite and efficient. Would use them again in the future.

Thanks Russell,We’re very excited!Thanks so much for your help and to Alex too - he was by far the best estate agent that we’ve had viewing's with over the past few weeks, he was very professional and friendly and quickly got to know what we were looking for and helped us find out perfect place! He was also very honest which we really appreciated and kept us updated. Thank you!

To Alex & the Brown & Merry team, Thank you for helping us purchase our first house!

Thank you for all your help and making our move go so smoothly. Thank you again.

Very helpful, communicative, listened to my needs and it was reflected in the properties that I was shown.

A big thank you to all on our sale. We will certainly use you if we sell again.

We have had very good service from Brown & Merry in the process of the sale of this property. Long may this service last. We would definitely use them again in the Aylesbury office.

Thank you so much for all your help over the past couple of months. You have been amazing. You have made the experience much more pleasurable for me.

Thank you for all your help with the house. You have taken a lot of time out for me and have explained the paperwork thoroughly to me which I really appreciate.

Thank you for everything you have done to make the selling and buying run so smoothly. I must thank Alex the most though, he has always been there to help things run along and does everything to help.

All staff at Brown & Merry are so helpful, nothing seems to be too much trouble.

Very pleased with all services from Brown & Merry especially the mortgage advisor.

During the sale of my house Russell Wilson & Alex Brighton were unbelievably professional and reliable. From the beginning of putting my property on sale to the actual completion they were very attentive and I wouldn't hesitate to use them again in future sale of my properties.

Great to deal with, very friendly.

I would recommend Brown & Merry to anyone, they provide a very courteous and professional service at all times.